Online ordering FAQ:
- Turnaround time for all online gown orders is about 8-12 weeks (depending on the time of year) from order date to arrival at your door. Should you need a rush order please select the Rush option under shipping at checkout.
- Please review our return policy here.
Before ordering your gown you should take your measurements to assure you have the correct size for your body shape.
After you receive your gown:
- Your gown may be wrinkly from shipping, the best way to smooth your gown is to steam it. Ironing your gown is risky and could result in the fragile bridal fabrics being melted or damaged. If you don't have a steamer we recommend a Conair Extreme Steam Fabric Steamer, which can be purchased at most stores (Target, Walmart, etc) for around $30-$40. Be sure to steam each individual layer for the best, smoothest look.